• Sessions are 55mins unless otherwise stated
• Please wear comfortable and appropriate clothing inc. grip socks for safety, stability and confidence
• Zips must be covered - any damage to equipment may have to be paid for
• Hair to be tied up for hygiene purposes and to prevent it getting caught between equipment 
• Please bring a small towel and remember a water bottle
• Please provide your own Mat for Group Mat Classes and Private sessions
• An Initial Assessment may be necessary before joining - essential if new to Pilates. This helps you integrate better into a class and go through any particular health issues in private
• Sessions may not completely follow Term times
• Sessions may have to extend into half terms and holidays due to public holidays, instructor's illness or holiday or unforeseen circumstances such as bad weather 
• Purchases are non-refundable or transferable

Group Classes

• Like any course booking if you are unable to make a session, or simply forget, it is forfeited.
  Saying that, as clients can testify, I do try my best to help you make one or two sessions up within the same term if I am given good advance notice of dates you are unable to attend; but please note there is NO guarantee and making a session up should not be expected
  
• Payments to be made within 24 hours or upon request - slot may be given up to others if payment has not been received in time 

Private/Duet

• To secure your booking, payments to be made within 24 hours or upon request. For those continuing their slot, payments to be made two weeks prior to your last session or they may be given to others
• If booking a block, the slot you book is the same regular slot each week unless mutually agreed/rearranged otherwise 
• 24 hours notice to be given for rescheduling a Private session or it will be deemed as used
• 10 Private sessions to be used within 12 weeks - only two sessions, therefore, are permitted to be forwarded to your usual time slot, or another time slot if available/agreed
• Sessions paid at full rate to be used within 6 months.

The wording of these T&Cs may change slightly from time to time so please read prior to any booking.